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Owned and operated by Celwellness, our team is ready to answer questions about panels, mats, saunas, and more.
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Frequently Asked Questions
How long does shipping take?
Orders typically ship within 1 to 3 business days, with transit times of 5 to 8 business days. (excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and carrier link. You can use that link to follow your package from our warehouse to your door.
What is your return policy?
We offer 30-day returns on eligible items. If your red light therapy panel, PEMF mat, or infrared sauna does not meet your expectations, please review our Return Policy page for full details on how to start a return.
Can I exchange a product for a different model?
Email us at support@celwellness.com with your order number and the model you would like instead, and we will walk you through the process.
What wavelengths do your red light therapy panels use?
Our panels are designed around specific red and near-infrared wavelength ranges commonly referenced in published research. Each product page lists the exact wavelength specifications so you can compare models before purchasing.
How do I choose between a PEMF mat and an infrared sauna?
PEMF mats deliver pulsed electromagnetic fields while you rest on a comfortable surface, making them easy to use daily at home. Infrared saunas use radiant heat for a full-body warming session. Both serve different routines, so consider which experience fits your lifestyle best.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Most orders ship free within the Continental U.S. (excludes AK/HI) with no minimum purchase required.